Your SunCoast watch has a limited manufacturer defect warranty for a period of one year after the date of purchase.

Warranty terms and conditions:

Proof of purchase from authorized SunCoast watch dealer is required for the watch to be repaired free of charge for a manufacturing defect, within coverage period. If the watch can not be repaired to normal condition, we will replace your SunCoast watch with the same or similar model in the same or similar color.

SunCoast watch warranty DOES NOT COVER:

• Normal wear and tear or deterioration - including watch band, links, clasp, or crown.
• Damage from abnormal/abusive use, lack of care, negligence
• Damages caused by third party (e.g. battery replacement, repairs, link removals, alterations or damage caused by the link tool being used incorrectly)
• Breaking and scratching of crystal
• Damages to links caused by the removal of link(s)
• Accidents (knocks, dents, cracks, broken links etc.)
• Incorrect use of the watch
• The life of the battery
• Loss or Theft

Instructions for SunCoast watch warranty repair return:

Email: [email protected] with a proof of purchase and briefly describe the issue. Once you receive your RA number, please ship your watch to:
Sun Coast
535 Parkway
Gatlinburg, TN 37738

Note: We will try to repair your watch in 7-14 business days. However, if we need special part(s) to complete repair of your watch, additional time may be needed.